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NDIS and the role of advocacy

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Independent individual advocacy has an important role in ensuring choice and control, the aims of the NDIA is realised for all individuals with a disability. Throughout the NDIS consultation people with disabilities were very clear that there would be an ongoing need for independent advocacy to ensure people were well positioned to maximise the opportunities the NDIS presents. To assist people to navigate through the complex choices and decision making that would come through the NDIS system.

The NDIS Act acknowledges and respects the important role advocacy has. Section 4, Part 13 of the NDIS Act 2013 states:

(13) The role of advocacy in representing the interests of people with disability is to be acknowledged and respected, recognising that advocacy supports people with disabilities by:

  • Promoting their independence and social and economic participation
  • Promoting choice and control in the pursuit of their goals and the planning and delivery of their supports
  • Maximising independent lifestyles of people with disability and their full inclusion in the mainstream community

The National Disability Insurance Agency will be required to recognise a person’s right to be supported by an independent advocate. Some examples of how an independent advocate may be able to assist are:

  • Prior to and throughout the NDIS eligibility and assessment process
  • To exercise choice and control in relation to support options and services
  • To support people to make informed decisions
  • Support people through the Internal Review and NDIS Appeals Process
  • To address issues, conflict or a complaint with a service provider
    • To engage in service quality processes
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